How to build a recruitment chatbot to engage with candidates

recruitment chatbots

It is much more efficient than filling up your schedule with interviews that likely won’t lead to a hire. Brazen works best for large organizations, such as universities or large companies, with hiring needs that are ongoing and high in volume. Brazen serves universities, companies, associations, workforce development organizations, and more. Notable customers include Spectrum, CVS Health, Temple University, KPMG, Lincoln Financial Group, and Houston Methodist. Because of what it does, we think Humanly is best suited for medium and large businesses needing to screen and interview a high volume of applicants.

recruitment chatbots

In addition, candidates are more comfortable with Chatbot than recruiters because there is less commitment. Automated responses to the applicants’ queries save valuable time for the recruiters, so they can focus on more important tasks they have to do during high-volume hiring. If you’re like most people, you probably think of chatbots as something that’s only used for customer service. However, chatbots can actually be used for a variety of different purposes – including recruiting. For example, a chatbot could ask candidates questions about their qualifications, experience, and interests in order to recommend jobs that are a good fit for their skills and career goals. It could also provide information about the company culture, benefits, and other aspects of the job that might interest candidates.

How can chatbots be used for recruiting?

The research has specifically criticized whether e-recruitment tools clearly help organizations to attract large and diverse pool of applicants (Stone et al. 2015). To this end, recruitment bots address the issue of e-recruitment tools’ traditionally static communication processes that merely provide information without the possibility to ask questions (Stone et al. 2015). For example, in Affinix™, PeopleScout’s proprietary talent technology platform, chatbot assistance is integrated within the technology stack in order to engage with and assist candidates during the application process. Through Affinix, we can integrate chatbot technology on an organization’s career page, during the interview scheduling process and to help candidates and recruiters prep for an interview, among other use cases.

  • If you’re looking at adding an HR chatbot to your recruiting efforts, you’re probably looking at specific criteria to judge which vendor you should actually move forward with.
  • Via a series of questions like “How many years of experience do you have?
  • We first focus on the motivations behind the development or utilization of recruitment bots, then follows an analysis of their practical effects on the activities and experiences of the recruiting experts’ work.

It can also integrate with applicant tracking systems and provide analytics on interactions with candidates. Also, It saves a lot of time for recruiters on candidates who aren’t interested in the job and not likely to join the firm. A recruitment fact report by Talent Culture mentioned that a chatbot could automate 70-80% of top-of-funnel recruiting activities.

Can You Afford a Recruitment bot?

However, with so many options available, it can be difficult to know which chatbot is right for your organization. In a recent survey by Allegis, 58% of candidates were comfortable interacting with AI and recruitment chatbots in the early stages of the application process. An even larger percentage – 66% – were comfortable with AI and chatbots taking care of interview scheduling and preparation. AI recruitment chatbots are a powerful tool for talent acquisition teams. Designed and built for HR, these chatbots help save time, money, and improve the overall applicant experience.

recruitment chatbots

Chatbots are easier to reach out to and are trained well to carry out interactions without many errors. Even in cases of any error, you can train not to repeat it. It is the quickest way to receive the information you need, without having to wait for someone to do it for you.

A chatbot can manage employee referral programs by guiding current employees through the referral process and keeping them updated on the status of their referred candidates. Tired of “culture fit” being a euphemism for hiring people who look and talk the same? A well-programmed chatbot ensures that initial screenings are unbiased and strictly merit-based, opening doors to a more diverse and inclusive workforce. It’s not just ethical; it’s good for innovation and, ultimately, your bottom line. From opening up a direct line to top-tier talent to automating the tedious tasks that keep you bogged down, chatbots are here to revolutionize recruitment. The simple fact that out of 130 applications, bot received 120 responses whereas email only received 35 spoke volumes about the efficiency of chatbots.


On the other hand, conversational AI uses machine learning and natural language processing to understand a wide range of human inputs, thereby providing a more flexible and intuitive experience. In a sense, conversational AI represents the evolution of the traditional chatbot. In the rapidly changing landscape of the human resources industry, recruiting chatbots are making waves as a significant development. These AI-powered tools are not only transforming the way businesses handle hiring but are also projected to bring substantial efficiency savings.


receive new candidate information and screen them, reducing the work for your HR teams. It stands to reason, then, that recruiting chatbots could also save companies money. With chatbots handling a number of duties, the average recruitment team would require fewer people to operate efficiently. If you’re still feeling hesitant, consider trying a chatbot for a set period of time just to see how difficult it is to use and whether it makes your recruiters’ lives easier. You spend time and money on a product that doesn’t bring in the talent you’re looking for.

For a tailored quote aligned with your company’s dimensions, you’ll need to arrange a demo. Upon submitting a demo request on their official site, their team promptly responds within a single business day. Through this engagement, they gain insights into your team’s specific challenges, subsequently arranging a customized demo session.

Recruiting chatbots save you time by automating candidate screening and scheduling. Meanwhile, an HR chatbot can help your organization achieve new heights in HR automation by automatically handling routine questions from your existing workforce. A recruitment chatbot can aggregate valuable data from candidate interactions, allowing your team to make informed decisions based on metrics rather than gut feelings. Or perhaps, which roles have the highest drop-off rates in the recruitment process? Your chatbot collects and analyses this data in real-time, providing invaluable insights that can inform not just recruitment but also broader HR strategy and even business decisions. We wanted to leverage chatbots and conversational UI to develop a solution that would help Sheraton and the Travel Industry in general.

recruitment chatbots

Our mission is to advance the careers of our members via high impact knowledge, networking and recognition (awards). Hiring a new employee can cost a company anywhere from $4000 to $20,000 before salary and benefits, according to Indeed. So it should come as no surprise that HR managers are turning to solutions which promise to ease their workload.

Want to see Brazen in action? Our team of product experts will walk you through our platform.

The following first outlines e-recruitment as a context of applying chatbots, followed by an overview of chatbots and related taxonomies, along with a classification of currently typical categories of recruitment bots. The last subsection defines user expectations and trust in technology as a theoretical and conceptual lens for the empirical study. Once your job post has plenty of applicants, they’re going to need to be reviewed. The chatbot comes in handy here, as it can screen the applicants and check if their skills and experience match the job specification.

recruitment chatbots

Read more about https://www.metadialog.com/ here.

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